In a good lead management system, it's crucial for a sales manager or dealer principal to have a complete audit trail of all activities on a specific lead. LeadDriver delivers this through the History feature!
Every lead in LeadDriver comes with its own history section, documenting every activity from the lead's creation onward. It's your go-to for a comprehensive record of the lead's journey.
To access the History, navigate to your lead and click on the History Tab.
Each line item in history records a single activity. You will have accordians to hide any comments / tags on the history item.
History cannot be modified/deleted - this is the source of truth for all activity on the lead and thus cannot be modified.
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