Improved User Experience for Preferred Location Selection
Previously, users were required to select a location from a dropdown even when there was only one available option. Recognising that this caused unnecessary friction and frustration, we have implemented a change. Now, if there is only one location option, the dropdown for preferred location will no longer be displayed.
This adjustment aims to enhance the user experience by reducing unnecessary steps, leading to a smoother process when completing the Trade-in Offer form. While the impact on conversions may be minimal, we believe that this change will contribute to a more user-friendly and efficient interaction with the form.
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Enhanced Bot Protection for Connect
We've implemented reCAPTCHA on the Finance Options inquiry submission form in Connect to provide better security against automated bots.
This update will significantly decrease the number of fraudulent Finance Enquiries generated by bots on Connect.
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